Hearts & Hands, Post Acute Care & Rehab Center
Hearts & Hands, Post Acute Care & Rehab Center Information
| Facility Name | Hearts & Hands, Post Acute Care & Rehab Center |
| Location | 2990 Soquel Avenue, Santa Cruz, CA 95062 |
| County (SSA Code) | Santa Cruz (540) |
| Phone Number | 831-479-9000 |
| Certification(s) | Medicare and Medicaid |
| Number of Beds | 144 |
| Average Number of Residents | 100.8 |
| CCRC Facility? | No |
| Medicare Overall Rating | |
| Survey Rating | |
| Quality Rating | |
| Long Stay Quality Rating | |
| Short Stay Quality Rating | |
| Staff Quality Rating | |
| Registered Nurse Quality Rating |
| Abuse Flag | No |
| Sprinklers Installed | Yes |
| Located In Hospital | No |
| Resident Family Council | Resident |
| Provider Business Name | SANTA CRUZ SKILLED NURSING CENTER INC |
| Ownership Type | For profit - Individual |
| Date First Approved | 1970-06-01 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 2.16714 |
| Reported LPN Staffing Hours per Resident per Day | 0.60572 |
| Reported RN Staffing - Hours per Resident per Day | 0.59531 |
| Reported Licensed Staffing - Hours per Resident per Day (RN + LPN) | 1.20103 |
| Reported Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN) | 3.36818 |
| Reported Physical Therapy Staffing - Hours per Resident Per Day | 0.04815 |
| Case-Mix Nurse Aide Staffing - Hours per Resident per Day | 1.84351 |
| Case-Mix LPN Staffing - Hours per Resident per Day | 0.62044 |
| Case-Mix RN Staffing - Hours per Resident per Day | 0.28749 |
| Case-Mix Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN) | 2.75144 |
| Adjusted Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN) | 3.90282 |
| Total Weighted Health Survey Score for three cycles | 88 |
| Rating cycle 1 Standard Survey Health Date | 2019-07-17 |
| Rating cycle 1 - Health Deficiency Score | 22 |
| Rating cycle 1 - Total Health Inspection Score | 76 |
| Date of Rating cycle 2 Standard Health Survey Date | 2018-06-14 |
| Rating cycle 2 - Health Deficiency Score | 76 |
| Date of Rating cycle 3 Standard Health Survey Date | 2017-06-09 |
| Rating cycle 3 - Health Deficiency Score | 100 |
| Rating cycle 3 - Total Health Inspection Score | 100 |
| Number of Facility-Reported Incidents | 6 |
| Number of Substantiated Complaints | 19 |
| Number of Substantiated Complaints | 19 |
| Total Number of Penalties | 0 |
| Data Filing Date | 2020-10-01 |
| Page Last Updated | 2020-11-28 |