Heritage Hall South
Heritage Hall South Information
| Facility Name | Heritage Hall South |
| Location | 65 Cooper Street, Agawam, MA 1001 |
| County (SSA Code) | Hampden (70) |
| Phone Number | 413-786-8000 |
| Certification(s) | Medicare and Medicaid |
| Number of Beds | 122 |
| Average Number of Residents | 49.9 |
| CCRC Facility? | No |
| Medicare Overall Rating | |
| Survey Rating | |
| Quality Rating | |
| Long Stay Quality Rating | |
| Short Stay Quality Rating | |
| Staff Quality Rating | |
| Registered Nurse Quality Rating |
| Abuse Flag | No |
| Sprinklers Installed | Yes |
| Located In Hospital | No |
| Resident Family Council | Resident |
| Provider Business Name | 65 COOPER STREET OPERATIONS LLC |
| Ownership Type | For profit - Corporation |
| Date First Approved | 1969-03-04 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 2.04918 |
| Reported LPN Staffing Hours per Resident per Day | 1.44799 |
| Reported RN Staffing - Hours per Resident per Day | 0.64247 |
| Reported Licensed Staffing - Hours per Resident per Day (RN + LPN) | 2.09046 |
| Reported Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN) | 4.13965 |
| Reported Physical Therapy Staffing - Hours per Resident Per Day | 0.07445 |
| Case-Mix Nurse Aide Staffing - Hours per Resident per Day | 2.1274 |
| Case-Mix LPN Staffing - Hours per Resident per Day | 0.69579 |
| Case-Mix RN Staffing - Hours per Resident per Day | 0.29587 |
| Case-Mix Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN) | 3.11907 |
| Adjusted Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN) | 4.23138 |
| Total Weighted Health Survey Score for three cycles | 81.333 |
| Rating cycle 1 Standard Survey Health Date | 2019-10-16 |
| Rating cycle 1 - Health Deficiency Score | 13 |
| Rating cycle 1 - Total Health Inspection Score | 124 |
| Date of Rating cycle 2 Standard Health Survey Date | 2018-08-23 |
| Rating cycle 2 - Health Deficiency Score | 124 |
| Date of Rating cycle 3 Standard Health Survey Date | 2017-06-22 |
| Rating cycle 3 - Health Deficiency Score | 60 |
| Rating cycle 3 - Total Health Inspection Score | 60 |
| Number of Facility-Reported Incidents | 2 |
| Number of Substantiated Complaints | 0 |
| Number of Substantiated Complaints | 0 |
| Number of Fines | 2 |
| Total Amount of Fines (in Dollars) | 80438 |
| Total Number of Penalties | 2 |
| Data Filing Date | 2020-10-01 |
| Page Last Updated | 2020-11-28 |