Heritage Hall West
Heritage Hall West Information
| Facility Name | Heritage Hall West |
| Location | 61 Cooper St, Agawam, MA 1001 |
| County (SSA Code) | Hampden (70) |
| Phone Number | 413-786-8000 |
| Certification(s) | Medicare and Medicaid |
| Number of Beds | 164 |
| Average Number of Residents | 86.6 |
| CCRC Facility? | No |
| Medicare Overall Rating | |
| Survey Rating | |
| Quality Rating | |
| Long Stay Quality Rating | |
| Short Stay Quality Rating | |
| Staff Quality Rating | |
| Registered Nurse Quality Rating |
| Abuse Flag | No |
| Sprinklers Installed | Yes |
| Located In Hospital | No |
| Resident Family Council | Resident |
| Provider Business Name | 61 COOPER STREET OPERATIONS LLC |
| Ownership Type | For profit - Corporation |
| Date First Approved | 1976-05-01 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 2.29591 |
| Reported LPN Staffing Hours per Resident per Day | 1.5966 |
| Reported RN Staffing - Hours per Resident per Day | 0.55038 |
| Reported Licensed Staffing - Hours per Resident per Day (RN + LPN) | 2.14698 |
| Reported Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN) | 4.44289 |
| Reported Physical Therapy Staffing - Hours per Resident Per Day | 0.04394 |
| Case-Mix Nurse Aide Staffing - Hours per Resident per Day | 2.23947 |
| Case-Mix LPN Staffing - Hours per Resident per Day | 0.70928 |
| Case-Mix RN Staffing - Hours per Resident per Day | 0.34706 |
| Case-Mix Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN) | 3.2958 |
| Adjusted Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN) | 4.29782 |
| Total Weighted Health Survey Score for three cycles | 150 |
| Rating cycle 1 Standard Survey Health Date | 2019-06-06 |
| Rating cycle 1 - Health Deficiency Score | 22 |
| Rating cycle 1 - Total Health Inspection Score | 252 |
| Date of Rating cycle 2 Standard Health Survey Date | 2018-02-06 |
| Rating cycle 2 - Health Deficiency Score | 168 |
| Date of Rating cycle 3 Standard Health Survey Date | 2016-11-09 |
| Rating cycle 3 - Health Deficiency Score | 24 |
| Rating cycle 3 - Total Health Inspection Score | 24 |
| Number of Facility-Reported Incidents | 3 |
| Number of Substantiated Complaints | 0 |
| Number of Substantiated Complaints | 0 |
| Number of Fines | 2 |
| Total Amount of Fines (in Dollars) | 47256 |
| Total Number of Penalties | 2 |
| Data Filing Date | 2020-10-01 |
| Page Last Updated | 2020-11-28 |