Heritage Hall East
Heritage Hall East Information
| Facility Name | Heritage Hall East |
| Location | 464 Main Street P O Box 348, Agawam, MA 1001 |
| County (SSA Code) | Hampden (70) |
| Phone Number | 413-786-8000 |
| Certification(s) | Medicare and Medicaid |
| Number of Beds | 123 |
| Average Number of Residents | 70.3 |
| CCRC Facility? | No |
| Medicare Overall Rating | |
| Survey Rating | |
| Quality Rating | |
| Long Stay Quality Rating | |
| Short Stay Quality Rating | |
| Staff Quality Rating | |
| Registered Nurse Quality Rating |
| Abuse Flag | No |
| Sprinklers Installed | Yes |
| Located In Hospital | No |
| Resident Family Council | Resident |
| Provider Business Name | 464 MAIN STREET OPERATIONS LLC |
| Ownership Type | For profit - Corporation |
| Date First Approved | 1986-01-14 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 2.87787 |
| Reported LPN Staffing Hours per Resident per Day | 1.40263 |
| Reported RN Staffing - Hours per Resident per Day | 0.77883 |
| Reported Licensed Staffing - Hours per Resident per Day (RN + LPN) | 2.18146 |
| Reported Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN) | 5.05934 |
| Reported Physical Therapy Staffing - Hours per Resident Per Day | 0.04517 |
| Case-Mix Nurse Aide Staffing - Hours per Resident per Day | 2.29074 |
| Case-Mix LPN Staffing - Hours per Resident per Day | 0.6405 |
| Case-Mix RN Staffing - Hours per Resident per Day | 0.29553 |
| Case-Mix Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN) | 3.22677 |
| Adjusted Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN) | 4.99884 |
| Total Weighted Health Survey Score for three cycles | 75.333 |
| Rating cycle 1 Standard Survey Health Date | 2019-08-27 |
| Rating cycle 1 - Health Deficiency Score | 15 |
| Rating cycle 1 - Total Health Inspection Score | 36 |
| Date of Rating cycle 2 Standard Health Survey Date | 2018-06-12 |
| Rating cycle 2 - Health Deficiency Score | 36 |
| Date of Rating cycle 3 Standard Health Survey Date | 2017-03-07 |
| Rating cycle 3 - Health Deficiency Score | 20 |
| Rating cycle 3 - Total Health Inspection Score | 20 |
| Number of Facility-Reported Incidents | 0 |
| Number of Substantiated Complaints | 1 |
| Number of Substantiated Complaints | 1 |
| Total Number of Penalties | 0 |
| Data Filing Date | 2020-10-01 |
| Page Last Updated | 2020-11-28 |