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Hearts & Hands, Post Acute Care & Rehab Center


Hearts & Hands, Post Acute Care & Rehab Center Information

     
Facility Name Hearts & Hands, Post Acute Care & Rehab Center
Location 2990 Soquel Avenue, Santa Cruz, CA 95062
County (SSA Code) Santa Cruz (540)
Phone Number 831-479-9000
Certification(s)Medicare and Medicaid
Number of Beds144
Average Number of Residents100.8
CCRC Facility? No
Medicare Overall Rating
Survey Rating
Quality Rating
Long Stay Quality Rating
Short Stay Quality Rating
Staff Quality Rating
Registered Nurse Quality Rating

Abuse Flag No
Sprinklers InstalledYes
Located In Hospital No
Resident Family CouncilResident

Provider Business NameSANTA CRUZ SKILLED NURSING CENTER INC
Ownership TypeFor profit - Individual
Date First Approved1970-06-01

Reported Nurse Aide Staffing Hours per Resident per Day2.16714
Reported LPN Staffing Hours per Resident per Day0.60572
Reported RN Staffing - Hours per Resident per Day0.59531
Reported Licensed Staffing - Hours per Resident per Day (RN + LPN)1.20103
Reported Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN)3.36818
Reported Physical Therapy Staffing - Hours per Resident Per Day0.04815
Case-Mix Nurse Aide Staffing - Hours per Resident per Day1.84351
Case-Mix LPN Staffing - Hours per Resident per Day0.62044
Case-Mix RN Staffing - Hours per Resident per Day0.28749
Case-Mix Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN)2.75144
Adjusted Total Nurse Staffing - Hours per Resident per Day (Aide+LPN+RN)3.90282

Total Weighted Health Survey Score for three cycles88
Rating cycle 1 Standard Survey Health Date2019-07-17
Rating cycle 1 - Health Deficiency Score22
Rating cycle 1 - Total Health Inspection Score76
Date of Rating cycle 2 Standard Health Survey Date2018-06-14
Rating cycle 2 - Health Deficiency Score76
Date of Rating cycle 3 Standard Health Survey Date2017-06-09
Rating cycle 3 - Health Deficiency Score100
Rating cycle 3 - Total Health Inspection Score100

Number of Facility-Reported Incidents6
Number of Substantiated Complaints19
Number of Substantiated Complaints19
Total Number of Penalties0

Data Filing Date2020-10-01
Page Last Updated2020-11-28